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EdCast is seeking a Senior HCM Integration Consultant to join its Global Services team. This role focuses on managing a portfolio of enterprise customer projects, helping organizations integrate, implement, and adopt HCM solutions while driving measurable business value.
Key Responsibilities:
- Assess customer requirements, business objectives, and technical constraints to propose scalable integration solutions
- Lead or oversee technical delivery across complex customer programs, balancing business outcomes with delivery quality
- Manage multiple concurrent projects and programs, prioritizing based on customer value, risk, and revenue impact
- Create detailed requirements documents and technical specifications for integration solutions
- Identify opportunities to leverage AI, automation, analytics, and reusable assets to improve delivery efficiency and customer outcomes
- Develop deep expertise in customer technical architectures and existing integrations to provide strategic recommendations
- Participate in customer leadership meetings, presenting integration status and thought leadership
- Serve as subject matter expert for integration questions and provide consulting guidance
- Act as escalation point and bridge to Product Management for technical enhancement requests
- Bring market, customer, and competitive insights to influence product roadmap and service offerings
- Work with international and offshore engineering teams, providing clear requirements for solution development
- Expand customer relationships across organizational levels to deepen engagement
- Oversee partner delivery to ensure alignment with best practices and customer interests
- Coach junior team members and contribute to internal knowledge management initiatives
- Maintain product and technical certifications
Required Qualifications:
- 8+ years of HCM industry experience, with 5+ years of technical consulting or project management with enterprise customers (Cornerstone integration experience valued)
- Experience in product-based SaaS Professional Services, understanding how services drive adoption, expansion, retention, and revenue
- Strong technical background in enterprise application integration, SaaS platforms, and complex services
- AI awareness and ability to identify practical AI, automation, and analytics use cases
- Hands-on experience with software integrations and data migrations, preferably with Cornerstone products
- Enterprise-scale migration program leadership experience, including platform migrations and data migration
- Deep understanding of migration strategy, planning, discovery, data assessment, mapping, validation, and cutover activities
- Ability to evaluate migration complexity and manage hypercare and post-migration stabilization
