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Salary: USD 106,320 - 156,300 / annual
Twilio is seeking a Senior Executive Business Partner to support two R&D VPs in a remote-first environment. You will serve as a trusted organizational leader, providing proactive calendar management, strategic priority alignment, and operational support to drive execution of key team initiatives.
Key Responsibilities:
- Strategic Calendar & Priority Management: Partner with executives to understand business priorities, stack-rank incoming requests, and manage complex calendars with independent judgment and discretion.
- Proactive Time & Workload Insights: Serve as a trusted advisor on time management and calendar efficiency, anticipating business needs while maintaining confidentiality.
- End-to-End Travel & Logistics: Oversee complex domestic and international travel, manage expense reports, and lead event logistics for high-impact leadership meetings and special projects.
- Team Liaison: Act as the primary point of contact for the executive's direct reports, building cross-functional relationships to drive priority initiatives and surface operational roadblocks early.
- Offsites & Event Execution: Lead end-to-end planning and execution for executive offsites and strategic team gatherings, managing budgets, venue selection, stakeholder alignment, and action item tracking.
- Internal Communications Support: Facilitate team all-hands meetings and assist with team messaging logistics, including scheduling broadcasts and managing distribution lists.
- Peer Collaboration: Partner with peer Executive Business Partners across departments to ensure alignment with broader R&D and company-wide strategic objectives.
- Business Acumen & Growth: Develop comprehensive understanding of business drivers to support leadership, drive team efficiency, and foster continuous professional development.
You will be part of a highly skilled, collaborative group of Executive Business Partners and Administrators working together to support strategic priorities. While remote-first, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
Requirements:
- 7+ years of experience providing executive-level support in a fast-paced technology environment, with proven ability to exercise sound judgment and make effective decisions amid ambiguity and change.
- 7+ years' experience supporting leaders in strategic planning, business operations, management consulting, or related functions within a technology environment.
- Superior attention to detail and high level of integrity and discretion in handling confidential information.
- Demonstrated abilities to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel.
- Experience planning domestic and international travel, including air travel, hotel accommodations, visa requirements, etc.
- Confident abilities to plan and facilitate virtual, in-person, or hybrid leadership summits and team-building events.
- Proficient in common administrative tools (G-Suite, Zoom, Slack, etc.).
- Excellent time-management skills, problem-solving abilities, ability to anticipate needs, and strong multi-tasking capabilities.
Desired Qualifications:
- Previous support roles within the high-tech industry, ideally within Engineering or Product.
- Understanding of business operating cadences and team requirements to align and maintain rhythms.
- Prior experience with contract management and procurement processes.
- Ability to conduct research, create reports or presentations.
- Experience tracking T&E expenses to budget and understanding of headcount planning.
- Strong written and verbal communication skills.
- Ability to think outside the box and pivot as needed.
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
