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Salary: USD 100,000 - 150,000 / annual
Solv is transforming healthcare by making it accessible, transparent, and effortless for consumers. The company partners with urgent care centers and health systems to deliver software that improves care delivery, speed, and patient experience.
As a Senior Enterprise Account Manager, you will own strategic relationships with Solv's top-tier urgent care and health system partners. You'll be the primary revenue and retention driver for a portfolio of high-value enterprise clients, responsible for product adoption, account growth, and long-term strategic success. Working cross-functionally with technical project managers, product, engineering, marketing, sales, and finance teams, you'll shape strategic roadmaps, deliver on partner goals, and drive mutual success.
Key responsibilities include:
**Strategic Account Ownership**
- Manage a book of Solv's top enterprise accounts with deep, trust-based relationships at the senior stakeholder level
- Lead account health and growth strategy, including upsell, cross-sell, and renewal initiatives
**Revenue Growth & Communication**
- Drive revenue expansion through value-based consultative selling
- Negotiate contracts, manage renewals, and identify whitespace opportunities
- Ensure effective internal and external communication for alignment and transparency
**Product Usage Consultation**
- Serve as the primary product consultant for partners, supporting ongoing needs and driving adoption of AI and usage-based products
- Collaborate with product, engineering, and marketing to deliver scalable solutions and maximize customer impact
This is a remote role with flexibility across US locations. The position is being hired on an urgent basis.
**Requirements:**
- 6+ years of experience in strategic account management, solutions consulting, or client success roles, ideally in healthcare technology or enterprise SaaS
- Analytical problem-solving skills with ability to ideate and execute complex product solutions
- Proven success in high-growth environments managing shifting priorities
- Experience building processes from scratch and thriving in collaborative, cross-functional settings
- Strong communication and executive-level influence skills
- Demonstrated ownership and accountability for both partner success and revenue outcomes
