SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
GitLab is seeking a Senior Deal Desk Analyst to support the Asia-Pacific and Japan (APJ) Sales and Revenue teams. You will be a key partner in the quote-to-cash process, serving as the subject matter expert for sales-assisted quotes in Salesforce and Zuora CPQ.
In this role, you will act as a trusted advisor to Sales, guiding deal structures, approvals, and contract language to ensure compliant, scalable solutions. You'll own the quote review process, validating Salesforce opportunities, quotes, and order forms to ensure accurate deal structures and downstream bookings. You'll review sales-assisted contracts for accuracy and intent, confirming that commercial terms comply with revenue recognition requirements and internal policies.
Key responsibilities include:
- Serving as the primary point of contact for Sales questions related to deal structure, opportunity booking, subscription management, and license delivery
- Navigating complex deal cycles and partnering with internal stakeholders (Billing, Accounts Receivable, Revenue Accounting, Ecosystem teams)
- Owning quote validation and order form creation, ensuring accurate deal metrics and booking accuracy
- Troubleshooting quoting issues in Salesforce and Zuora CPQ before escalating to technical teams
- Analyzing deal and quoting data to identify recurring issues and recommend process improvements
- Participating in regional sales forecast calls, quarterly business reviews, and end-of-quarter standups
- Supporting the end-to-end quote-to-cash process and ARR reporting
You'll need experience in Deal Desk, billing operations, sales operations, or revenue operations; strong CPQ skills (ideally Zuora); practical Salesforce experience; ability to provide discounting and pricing guidance; understanding of standalone selling price and profitability; and familiarity with subscription management and consumption-based structures. Work hours aligned with GMT+10 time zone.
