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Salary: CAD 201,000 - 201,000 / annual
Tailscale is a secure networking platform built on WireGuard that makes it easy to securely interconnect people and their devices. Founded in 2019 and backed by Accel, CRV, Insight, Heavybit, and Uncork Capital, the company is fully distributed and rapidly growing in the Developer Security space.
As a Senior Customer Account Executive, you will be responsible for expanding and renewing current customer accounts. Your focus will be on identifying additional use cases, educating clients on new feature releases, and ensuring successful adoption of Tailscale across your existing customer base. You will partner closely with the Solutions Engineering team and collaborate with Customer Success, Support, Marketing, and Product teams.
Key responsibilities include:
- Become an expert in how Tailscale solves customer problems
- Build a credible pipeline every quarter by engaging with clients on upsells and renewals
- Own upsell and renewal revenue targets across your accounts
- Educate customers on Tailscale's value throughout evaluation and adoption cycles
- Generate short-term results while maintaining annual pipeline coverage
- Provide accurate weekly forecasting and revenue delivery
- Create mutual action and success plans with prospective and existing customers
- Participate in video-recorded customer meetings for training, collaboration, and quality improvement
The role is based in Vancouver and requires hybrid work (3 days per week in-office). You will work in an energetic, collaborative environment where the team coaches each other, shares feedback, and aligns with customer needs.
Requirements:
- 2+ years of closing experience in an Account Executive or Account Manager role
- Strong desire to join a high-growth software startup
- Experience selling developer and/or technical products, especially in product-led growth (PLG) motions
- Experience presenting to senior managers and executives
- Ability to manage multiple opportunities simultaneously at various stages with a strong track record of meeting and exceeding quota
- Experience using Gong or similar tools to collaborate internally and manage pipeline
- Experience partnering with Sales Engineering, support, and customer success teams
- Proactive approach: candidates are encouraged to go beyond applying on the website and directly prospect the hiring manager
About Tailscale
AI / Data / Infrastructure; SaaS / Enterprise Software — secure networking platform built on WireGuard.
