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Salary: USD 136,000 - 187,000 / annual
Okta is seeking an experienced Senior Creative Operations Manager to lead and optimize creative delivery across high-velocity marketing channels. You will partner with Digital and Demand Gen Creative, Production, and Marketing teams to build predictable workflows that ensure high-volume creative assets launch on time, at scale, and to brand standards.
In this role, you will design and implement end-to-end creative operations for global demand generation and digital web channels. You'll build and maintain single-source-of-truth project plans in systems like Asana, managing tasks, creative resources, asset dependencies, cross-functional handoffs, localization, and stakeholder/legal approvals. You'll prioritize incoming project requests against creative capacity while keeping stakeholders aligned through proactive status updates.
You'll serve as the lead operational partner to Digital and Demand Gen creative teams, guiding design and copywriting bandwidth, leading weekly project syncs, mitigating delivery risks, and integrating work into the broader brand operations pipeline. You'll champion project management systems and asset infrastructure, using workflow automations and AI tools to reduce manual tracking and boost speed-to-market.
Additionally, you'll oversee agency, localization, and freelance partners to ensure deliverables align with project scopes, quality standards, and schedules. You'll track and analyze key performance metrics (cycle time, throughput, capacity utilization) to continuously refine processes and improve team delivery.
This is an opportunity to keep two of Okta's most active creative teams running smoothly, ensure work ships on time and at a high bar, help shape how the creative team operates and uses AI, and work with talented, collaborative creatives.
**Requirements:**
- Experience in creative operations, project management, or program management within high-growth B2B tech environments, digital agencies, or in-house marketing creative teams
- Strong understanding of digital and performance marketing asset ecosystems, including paid media, email marketing, web optimization, ABM campaigns, and multi-touch nurture journeys
- Exceptional organization, tracking, and scheduling skills with a bias for transparent, central visibility across all workflows
- Proven expertise in project management platforms (Asana preferred) with discipline for building and maintaining clean, accurate, up-to-date plans
- Proactive, clear communication and comfort coordinating across multiple teams and stakeholders
- Ability to manage many concurrent projects without dropping details
- Comfort working quickly and adapting as priorities shift
- Interest in using AI and automation to reduce manual work
- Collaborative, reliable, and solutions-oriented mindset
- Systems thinking: ability to see the big picture across complex campaigns and build repeatable frameworks
- Drive for velocity and high standards: ability to accelerate pipeline velocity without sacrificing creative quality or brand integrity
- Strong ability to inspire confidence and connect across cross-functional teams
