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Twilio is seeking a Senior Counsel, Commercial to join its growing legal team and support the Go-to-Market Sales organization. In this role, you will take ownership of the full lifecycle of complex enterprise sales deal negotiations, including review, drafting, and management of a wide range of commercial legal agreements. You will serve as a trusted advisor to Twilio's internal clients—particularly the enterprise sales team—providing practical guidance on contract interpretation, negotiation strategy, and risk management.
Key responsibilities include: managing the negotiation and drafting of Master Services Agreements, Professional Services Agreements, Non-Disclosure Agreements, and other commercial contracts; advising internal stakeholders on contract terms and implications; ensuring compliance with applicable laws and Twilio's policies while protecting the company from legal risk; understanding customer perspectives and internal business needs to solve problems collaboratively; and triaging a heavy workflow to deliver results efficiently.
You will be expected to balance legal risk with business opportunity, translating complex legal concepts into language accessible to non-lawyers, and maintaining a collaborative, open-minded approach while advocating for sound legal positions.
Required qualifications: J.D. with strong academic credentials and demonstrated success as a lawyer; membership in a state bar or eligibility for Registered In-House Counsel status; 6+ years of commercial transactions experience with at least 4 years negotiating complex technology transactions (e.g., SaaS); experience supporting large sales organizations; proven ability to structure, draft, and negotiate high-volume commercial contracts; entrepreneurial, pragmatic, business-oriented judgment; excellent written and verbal communication skills; and strong workflow triage and time management abilities.
The role is fully remote, based in Ontario, British Columbia, or Alberta, Canada, with occasional travel for team and project meetings.
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
