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Iterative Health is a healthcare technology and services company accelerating clinical research through a network of 100+ research sites across the US, Europe, India, and Australia. The company combines clinical trial expertise with AI-powered solutions to help sponsors conduct research in gastrointestinal, hepatology, obesity, and cardiology domains.
As a Senior Clinical Research Specialist, you will serve as a trusted partner to customer clinical research sites, integrating Iterative Health's services and AI solutions into their operations. You will assess site workflows, identify operational improvements, and deliver tailored training to promote research best practices and accelerate clinical trial execution.
Key responsibilities include:
**Customer Partnership & Site Optimization:** Build strong relationships with clinical research sites, assess operations for inefficiencies, implement best practices supporting trial execution and patient recruitment, and drive adoption of Iterative Health's services and technology.
**Clinical Research Expertise & Training:** Serve as a subject matter expert on clinical research workflows, develop and deliver tailored training for coordinators and investigators, create process maps and job aids, and reinforce best practices and regulatory compliance.
**Site Activation & Study Execution:** Travel to customer sites to support study activation and operational readiness, partner with site teams on patient identification and screening, provide on-site support during critical activities, and identify barriers affecting site readiness and study execution.
**Customer Insights & Cross-Functional Collaboration:** Gather and communicate customer feedback and adoption challenges, collaborate with Product and Customer Success teams to translate insights into improvements, identify trends across sites, and share best practices across the customer network.
The role requires approximately 30% travel to customer sites. You will work in a collaborative, mission-driven environment focused on improving patient outcomes through clinical research acceleration.
**Requirements:**
- Bachelor's degree in a relevant field or equivalent education and experience
- At least 5 years of experience as a Clinical Research Coordinator (CRC)
- Hands-on experience supporting Phase II–IV pharmaceutical-sponsored clinical trials, including study start-up, regulatory documentation, SOPs, study protocols, and clinical research regulations
- Experience coordinating clinical trial participants through screening, enrollment, study visits, and ongoing participation
- Strong understanding of clinical research site operations, workflows, and operational challenges
- Excellent communication, presentation, and relationship-building skills with ability to train diverse audiences
- Proficiency with Microsoft Office and Google Workspace
- Ability to manage multiple projects, prioritize competing demands, and adapt to changing needs
- Comfort navigating ambiguity and working independently in dynamic environments
- Interest in adopting new technologies and helping teams integrate AI-powered solutions
- Willingness to travel approximately 30% of the time
