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Alpaca, a US-headquartered global leader in agent-first brokerage infrastructure, is seeking a Senior Cashiering Operations Associate to own client money movement across ACH, domestic and international wires, RTP, checks, and internal journals. This role is accountable for timely, accurate, and compliant cash processing with a strong mandate to strengthen operational controls, reduce risk, and drive process quality. You will operate with high independence, exercise judgment on complex and high-risk transactions, and serve as a key partner to custodians and banking partners.
Key Responsibilities:
- Own and continuously strengthen controls across money movement workflows, ensuring adherence to firm policies, regulatory expectations, and data privacy standards
- Review, validate, and approve client money movement requests (ACH, wires, RTP, checks, journals) in accordance with firm policies
- Process and release transactions accurately and within established SLAs
- Reconcile daily cash movements, deposits, and settlement activity to ensure accurate posting
- Monitor and resolve exceptions, returns, rejects, and transaction discrepancies
- Serve as primary operational point of contact for custodians and banking partners
- Prepare and review daily and monthly operational reports, including transaction coding oversight
- Maintain accurate documentation and case tracking in Salesforce and internal systems
- Ensure adherence to regulatory requirements, internal controls, and data privacy standards
- Identify operational risks and escalate suspicious or high-risk transactions appropriately
- Support audits, reporting requirements, and special projects as needed
- Partner with Operations, Compliance, Risk, and Technology to design and implement process improvements
- Train and coach internal teams; contribute to playbooks, SOPs, and onboarding for cashiering workflows
Alpaca is a licensed financial services company serving hundreds of financial institutions across 40 countries with institutional-grade APIs, totaling over 10 million brokerage accounts. The company is backed by $400 million in funding from top-tier investors including Portage Ventures, Spark Capital, Tribe Capital, and Y Combinator. The global team of 400+ is distributed across the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond.
Requirements:
- Bachelor's degree in Finance, Business, Economics, or related field — or equivalent experience
- 5+ years of experience in financial services, brokerage operations, banking, or cashiering
- Direct experience processing money movements (ACH, wires, checks, journals, RTP preferred)
- Experience interacting with custodians, clearing firms, or correspondent banks
- Strong command of operational risk and fraud controls
- High level of attention to detail and accuracy
- Clear, confident written and verbal communication with internal stakeholders and external partners
- Ability to work independently, prioritize competing demands, and elevate issues with context and recommendations
Preferred Experience:
- Portfolio accounting or broker-dealer systems
- Experience in fintech or high-growth environments
- Prior ownership of SOPs, control frameworks, or audit support for cash/money movement operations
- Experience mentoring or training operations team members
