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Senior Business Analyst – HR Technology & AI (m/f/d)

FlixBus - Gurugram, India - Hybrid - posted 2026-10-02

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Join FlixBus's People & Organization Digital Transformation team as a Senior Business Analyst bridging HR and technology. You will serve as a trusted technology partner to HR teams across the entire employee lifecycle—from hire to retire—conducting process and technology gap analyses, identifying automation opportunities, and translating business needs into functional and technical requirements. Key responsibilities include: • Act as a strategic technology partner to HR, analyzing processes, challenging existing workflows, and identifying improvement and automation opportunities across the hire-to-retire employee lifecycle. • Build, deploy, and maintain Claude-based applications and AI-powered internal tools, working with cloud and technology teams to ensure secure authentication (RBAC/ABAC), governance, and HRIS-aligned access controls using MCPs, APIs, and custom connectors. • Design and build AI and automation workflows using n8n, UiPath, Python-based automation, and GenAI/LLMs, creating scalable solutions with appropriate orchestration, exception handling, monitoring, and governance. • Drive HR Tech initiatives end-to-end—from requirements engineering and process/solution design through build, SIT/UAT, implementation, and go-live. Examples include HR service delivery model improvements, HRIS security enhancements, payroll transformations, and HRIS migrations. • Apply a strong product mindset to HR technology, turning business problems into scalable products and frameworks, including Jira-based HR service desks, Rovo Agents, and AI-enabled employee/HR experiences. Continuously improve solutions based on user needs and business value. You will report to the Head of Digital Transformation (part of HR Senior Leadership) and work closely with People Enablement Tech, FlixTech, IT Security, Data Privacy, and HR teams across all regions. The role requires collaboration across European, APAC, and US time zones, with a primary focus on a Berlin-based team. The position is based in Gurugram or Bangalore with a minimum office presence of 3 days per week. **Requirements:** • 6+ years of experience as an HR Tech Analyst, HR Business/Process Analyst, AI & Automation Analyst, or similar role, with deep, demonstrable HR and Workday domain knowledge across hire-to-retire processes (must-have). • Degree in Information Systems, Computer Science, HR Technology, Business Technology, or related field (preferred). • Strong ability to analyze HR processes, translate business problems into functional and technical requirements, and implement solutions across a complex Workday technology landscape. • Hands-on experience building AI and automation solutions using n8n, Python scripts, UiPath, and GenAI/LLM tooling. n8n certification is a plus. • Experience building and deploying internal applications in cloud environments, including working with APIs, MCPs, custom connectors, and integrations to securely move data between enterprise systems. • Hands-on understanding of Claude/GenAI application deployment and enterprise security, including RBAC/ABAC, authentication, access governance, and protection of sensitive HR data. • Strong working knowledge of Jira, Jira Service Management, Confluence, Rovo Agents, and BPMN, with the ability to build service desks, portals, workflows, process frameworks, and technology-enabled HR services. • Fluency in English. Mandatory Workday experience is essential. • Certifications in Workday, business/process analysis, automation, or agile delivery (e.g., Six Sigma, SAFe, Scrum, PMP, Archimate) are a plus. • Comfort working across European, APAC, and US time zones.

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