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Salary: USD 95,000 - 115,000 / annual
Garner Health is transforming the U.S. healthcare system by partnering with employers to redesign how healthcare works. The company applies 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify top-performing doctors and uses incentives to steer members to higher-quality care. In five years, Garner has helped 2.5 million people access better care and saved $1B in healthcare costs. The company recently raised Series E funding and has doubled five years running.
You will own the operational engine behind Garner's demand generation motion as a Senior Associate, Marketing Operations. This is an automation-first role where you will convert manual work into monitored, hands-free processes using AI tools, making the role increasingly leveraged as you build.
Key responsibilities:
- Own campaign operations end-to-end: campaign enrollment, list processing, tracking setup, and CRM data hygiene to ensure accurate tracking and attribution preservation
- Manage the marketing ops request queue, triaging and delivering requests within SLA and escalating only what requires systems-level judgment
- Use AI tools and automation to convert repetitive campaign ops and request work into hands-free, monitored processes, measured by declining manual effort per campaign
- Deliver marketing reporting and analysis: maintain and automate the reporting library (recurring refreshes, event, webinar, and email performance reports) and execute one-off data pulls and analyses
- Own day-to-day lead routing operations, monitoring flow health, resolving routing exceptions, and maintaining speed-to-lead as routing logic and data sources evolve
This role reports to the Director of Marketing Operations and is based in the New York City office (Financial District) with a requirement to work in-office 3 days per week (Tuesday, Wednesday, Thursday).
Requirements:
- 1–3 years of experience in marketing operations, revenue operations, or a related operational role, preferably at a B2B organization
- Hands-on HubSpot experience (workflows, forms, segmentation); Salesforce familiarity is a strong plus
- Automation-first mindset: comfortable with detail-oriented execution and routinely asking how processes could be made repeatable or hands-free
- Fluency with AI tools (e.g., Claude) applied to real workflows, or strong motivation to build it fast
- Data comfort: confident building reports and working in spreadsheets; SQL or Python exposure is a plus
- Self-starter mindset toward understanding, documenting, and navigating new systems
Note: The company is unable to sponsor or take over sponsorship of an employment visa at this time.
