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Razorpay, one of India's leading fintech companies processing $180+ billion in annualized transactions, is seeking a Senior Associate Learning Business Partner to support business functions across the organization.
In this role, you will own end-to-end training operations and serve as a key liaison between HR/Learning and business teams. You will identify skill gaps, design and execute training strategies, and ensure teams have the resources needed to grow and succeed.
Key responsibilities include:
• AI-Native Strategy: Design and execute an AI-native learning strategy, championing the integration of artificial intelligence across core business functions to maximize operational intelligence and streamline team velocity.
• Ground Reality Assessment: Spend time embedded with teams to understand how they work, their business goals, and the real challenges they face daily.
• Training Needs Identification: Partner with managers to identify skill gaps and recommend targeted training solutions based on observed challenges.
• Learning Plan Development: Build comprehensive training plans, incorporating feedback from leadership to ensure alignment with business objectives.
• Training Execution & Operations: Manage training calendars, send invitations, coordinate logistics, and ensure smooth delivery of all training sessions.
• LMS Management: Upload training content (videos, documents) to the learning management system and track completion rates.
• Impact Measurement: Collect and analyze data on attendance, participant feedback, and performance improvements to demonstrate training ROI.
• Stakeholder Management: Build strong relationships with department heads, meet regularly to understand their goals, and align learning initiatives accordingly.
• Vendor Management: Source external training experts, manage contracts and payments, and oversee vendor-delivered workshops from conception to completion.
Razorpay's culture emphasizes ownership, continuous learning, transparency, and challenging the status quo. You'll work within a 3000+ person team building the financial infrastructure of Asia.
REQUIREMENTS:
• 2-3 years of experience in training, L&D, or related role with demonstrated ability to manage multiple concurrent projects
• Strong interpersonal skills and ability to communicate effectively with all organizational levels (junior staff through executive leadership)
• Highly detail-oriented with strong project management and deadline adherence
• Proficiency with modern AI tools (Gemini, Claude, GPT, etc.) for daily use, task automation, and initiative development
• Strong Google Workspace skills for data management, performance tracking, and presenting actionable insights to leadership
