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Flexport is a global commerce platform that enables companies of all sizes to move goods across 112 countries. The company processes over $19B in merchandise annually and is reshaping the $10T freight forwarding and logistics industry through technology and innovation.
As a Senior Associate in Account Management, you will drive growth of client relationships by building and implementing solutions to critical supply chain challenges, with a focus on expanding Flexport's presence in Asia. You will work with some of the world's largest brands, managing complex global accounts and identifying expansion opportunities across Flexport's service portfolio.
Key Responsibilities:
- Develop and launch new solutions tailored to the needs of large, complex global freight forwarding clients
- Accelerate growth across Flexport's service offerings: Air, Ocean, Trade Advisory, Customs, and PO Management
- Partner with teams in the US and Europe to identify expansion opportunities and grow share of wallet with existing accounts
- Work cross-functionally across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, and Trade/Financial Services teams to develop and execute client strategies
- Build and maintain alignment with executive-level customer contacts and critical stakeholders at major global brands
- Stay current on industry and supply chain developments to proactively educate and support clients through change
You will operate in a matrix environment, managing relationships across geographies and functions while driving measurable business outcomes. This role offers the opportunity to shape how a major logistics platform serves its largest clients in a rapidly evolving industry.
Requirements:
- Entrepreneurial mindset with a strong track record of delivering innovation and driving results
- Experience working effectively within complicated global team matrices
- Proven success building client relationships globally and leveraging them to grow business partnerships
- Ability to inspire and motivate teams toward shared success
- Results-oriented, can-do approach with accessibility and approachability
- Strategic thinking combined with disciplined planning and operational execution; strong organizational skills
- Excellent communication and presentation skills across all channels (written, verbal, phone, media)
- Exceptional negotiation and problem-solving abilities
- Cultural awareness and adaptability to different business norms across geographies
- Strong track record of building internal and external relationships
- High integrity and alignment with company values
- Compliance-first mindset appropriate for a heavily regulated industry
