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Writer is an enterprise generative AI platform that helps Fortune 100 companies build and deploy AI agents grounded in their data. The company is valued at $1.9B and backed by leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth.
You will serve as a strategic transformation partner for Writer's most strategic Fortune 50-100 accounts, acting as the architect of change to help the world's largest organizations fundamentally rethink how they work. This role sits at the intersection of business strategy and cutting-edge AI technology, translating the Writer platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
Key responsibilities include:
- Manage a portfolio of strategic customers while leading ROI and value initiatives in partnership with customer success managers
- Act as a trusted advisor to C-suite executives, setting vision and defining job-to-be-done frameworks to drive AI adoption
- Build and maintain deep C-suite relationships as a strategic transformation partner
- Lead value realization and ROI delivery through analysis, surveys, and interviews to frame P&L impact in business reviews
- Orchestrate complex cross-functional programs across multiple stakeholders, managing customer teams, escalations, and risk mitigation
- Identify and drive expansion opportunities by anticipating customer needs and collaborating with sales on cross-sell and upsell initiatives
- Scale transformation best practices by creating frameworks, decks, and communications for the wider team
You will report to the Director of AI Transformation and Success and work from either the San Francisco or Seattle hub on a hybrid basis.
Requirements:
- 10+ years in strategic account management or transformation consulting for Fortune 50-100 companies with proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills, including ability to lead composed presentations to boards while orchestrating cross-functional teams and resolving conflicts
- Curious mindset and active listening style that marks you as a genuine leader people want to follow
- Strong professional background in management consulting or strategy advisory to navigate complex business environments
- Intrinsic motivation to do best work while remaining aligned with core values: Connect, Challenge, and Own
About Writer
AI / Data / Infrastructure; SaaS / Enterprise Software — enterprise generative AI platform for business teams.
