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monday.com is an AI work platform used by 250,000+ customers to bring people, workflows, and AI agents together on one flexible platform. The company is growing its ANZ (Australia and New Zealand) business and seeks a Senior Solution Engineer to own the technical win on the largest and most complex enterprise opportunities in the region.
In this role, you will combine deep product knowledge with architecture expertise to design how monday.com fits into customers' system landscapes and ways of working. You'll lead the technical elements of deals with a CTO mentality, mapping prospects' business processes, system landscapes, and decision criteria. Key responsibilities include:
- Own technical wins on large, complex enterprise opportunities across ANZ
- Lead technical elements of deals, mapping customer business processes and system landscapes
- Build and deliver tailored demos and proofs of concept across work management, CRM, service, and monday's AI agents and Vibe apps
- Lead technical responses to RFPs and government tenders, including security and compliance reviews
- Establish reference architectures, integration specifications, pre-configured solution packages, and best practices for the team
- Feed field insights back to Product and R&D; communicate clearly with customers about platform capabilities and limitations
This is a hybrid role requiring 3 days per week in the Melbourne office.
REQUIREMENTS:
- 7+ years in Pre-Sales Engineering, Solutions Architecture, or similar roles in a SaaS environment
- Strong understanding of project management, workflow automation, and collaboration tools
- Excellent verbal and written communication skills with focus on capturing requirements, developing solutions, and articulating business value
- Excellent presentation and demonstration skills with engaging storytelling ability
- Ability to work as part of a team to solve business and technical problems while navigating ambiguity
- Experience working across a range of industries with understanding of current landscape, challenges, and opportunities
- Proven track record of successfully managing customer relationships and driving technical sales processes
- Experience designing AI agents, Vibe applications, or LLM-based workflows (advantageous)
- Strong understanding of JSON, RESTful APIs, GraphQL, and webhooks
