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Senior Advisory Presales Solution Consultant, Financial Services

ServiceNow - Staines, England, United Kingdom - Hybrid - posted 2026-10-20

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ServiceNow is seeking a Senior Advisory Presales Solution Consultant to provide technical sales partnership and strategic guidance to enterprise-level Financial Services customers. This role combines deep technical expertise with consultative selling to help customers understand how ServiceNow's platform addresses their business transformation, operational efficiency, regulatory, and security challenges. Key Responsibilities: - Develop and position technology-based solutions during complex sales cycles, working toward quarterly and annual sales targets for an assigned territory - Conduct in-depth interviews with customers (face-to-face and remote) to uncover technology architecture and business needs - Partner with sales teams on account strategy and planning, with routine interaction at C-Suite executive level - Lead non-technical discussions to define business objectives that ServiceNow can address and articulate business value - Deliver product demonstrations—both standard and customized—to prospects and existing customers, onsite and via video - Collaborate on creation of product demo scripts and scenarios tailored to customer contexts - Develop deep platform expertise to provide consultative guidance and best practices for solution design - Respond to RFI/RFP documents and support transition briefings with Professional Services - Stay current on product roadmaps, competitive positioning, and industry developments to brief customers and lead POV/POC cycles - Support regional marketing events including user conferences, trade shows, and webinars - Act as ServiceNow subject matter expert at executive briefings and marketing events - Manage territory pipeline and work with sales counterparts to guide execution excellence Requirements: - Approximately 10+ years of enterprise software pre-sales solution consulting or sales engineering experience (essential) - Deep experience working with and selling to Financial Services organizations - Experience selling complex, multi-product or cross-platform software solutions (essential) - Strong solution and/or process experience with at least one of: ITSM, Financial Management, PPM, DevOps, Agile, HRSD, GRC, Security Operations, ITOM (including Cloud Management), Event Management, Infrastructure Discovery/Mapping, or complementary technologies such as Generative AI (highly desirable) - Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving - Ability to pull together complex virtual and matrix teams - Technical expertise and aptitude to learn new technology and solutions quickly - Exceptional ability to articulate and logically communicate concepts to both technical and non-technical audiences - Outstanding communication and presentation skills for both technical and business concepts - Understanding of and experience selling to Enterprise Architecture teams - Ability to grasp the bigger picture and business drivers around IT - Territory management skills including pipeline building and sales execution guidance - Willingness to travel within UK and occasionally internationally to US - Fluency in English Work Arrangement: Hybrid with offices in Staines and London; attendance required 1-2 times per week depending on business need.

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