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Salary: USD 91,000 - 161,000 / annual
Snap Inc. is seeking a Senior Account Manager to join its global Small and Medium Customers (SMC) sales organization. In this role, you will lead and grow relationships with key clients and agency partners, serving as a strategic advisor on Snapchat's advertising products and platform capabilities.
Key responsibilities include:
- Lead, manage, and proactively grow relationships with key clients and agency partners
- Proactively lead product update discussions and educate brands and agencies on Snap's new and existing products, advising on best practices to drive optimal performance
- Help onboard new account managers and account specialists, ensuring they understand best practices and key cross-functional relationships
- Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns
- Lead projects involving complex work streams and cross-functional collaboration (internally and externally)
- Dive deep into campaign performance data; guide KPI-driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities
- Increase adoption and engagement of Snap's self-service platform and auction-based tools, providing ongoing technical support and real-time analysis
- Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category
The role operates in a fast-paced, fluid environment with a "default together" policy requiring 4+ days per week in the office. You will work across multiple locations (Austin, Los Angeles, or New York) and collaborate with cross-functional teams at all levels.
Requirements:
- BS/BA degree in business, communications, marketing, or related field, or equivalent years of experience
- 5+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance, OR 5+ years working with clients to understand brand strategy, product attributes, competitors, and major business issues while performing in-depth data analysis
- Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic real-time bidding marketplaces, or related field
- Advanced Excel skills and experience analyzing datasets and delivering actionable insights
- Deep understanding of advertising performance metrics and media management within biddable auction advertising environments
- Proven ability to educate advertisers and agencies on complex topics
- Ability to work in a fast-paced environment and adapt to changes
- Ability to lead multiple projects with strong attention to detail
- Exceptional communication skills (written and verbal)
- Exceptional organizational and prioritization skills
- Proven ability to work effectively with cross-functional teams and all levels of management
Preferred qualifications:
- Pre-existing relationships with senior-level client decision-makers and brand marketers
- Impressive track record of delivering on quota and obtaining positive reviews
- Passion for Snapchat as a user and solid knowledge of ad products
