SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Loadsmart is a growth-stage logistics technology company valued at over $1 billion, reinventing freight management through innovative software. The company serves shippers, brokers, warehouses, and carriers globally, with headquarters in Chicago and a distributed remote team.
As Senior Account Manager, you will drive revenue growth across an assigned customer portfolio, managing the complete account lifecycle from onboarding through renewal and expansion. You will build strategic relationships with business owners and decision-makers, develop comprehensive account plans, and identify cross-sell opportunities within Loadsmart's product suite.
Key responsibilities include:
- Owning end-to-end customer relationships: onboarding, enablement, growth planning, renewals, and upselling
- Creating and executing account expansion strategies to increase customer lifetime value
- Educating customers on product capabilities and best practices to drive adoption
- Delivering exceptional customer experience and serving as the primary point of contact
- Collaborating with product, support, and implementation teams to ensure customer success
- Managing a portfolio of existing accounts while identifying and qualifying new business opportunities
- Tracking account metrics, forecasting, and reporting on pipeline and revenue performance
This role is ideal for a sales professional with proven success managing enterprise or mid-market SaaS accounts, strong relationship-building skills, and the ability to identify expansion opportunities within existing customer bases. You should be comfortable with a consultative selling approach and have experience in logistics, supply chain, or transportation technology.
