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Wolt is a fast-growing delivery and logistics platform operating in 30+ countries, serving 55+ million users and 200,000+ retail and restaurant partners. The company recently joined forces with DoorDash and continues to expand its platform globally.
You will manage and develop a portfolio of Wolt's largest and most strategic retail partners, acting as a trusted advisor and key point of contact. Your responsibilities include:
• Own and develop partnerships with major retail accounts, building strong senior stakeholder relationships
• Lead quarterly business reviews to evaluate performance, identify growth opportunities, and define joint growth plans
• Understand merchant priorities and business challenges, translating them into actionable solutions with measurable impact
• Drive revenue growth for both Wolt and partners through data-driven approaches focused on commercial performance and operational excellence
• Introduce, negotiate, and execute new Wolt products, services, and commercial opportunities to expand partnerships and unlock new revenue streams
• Use data and insights to identify trends, influence decision-making, and prioritize high-impact initiatives
• Serve as the key point of contact between partners and internal teams (Operations, Marketing, Support, Product, Leadership)
• Partner with Marketing to develop and execute strategic campaigns driving customer acquisition, retention, and partner growth
• Bring structure, ownership, and hands-on execution while shaping best practices in a fast-evolving environment
This role combines relationship-building, data analysis, and problem-solving in a cross-functional, fast-moving tech environment.
REQUIREMENTS:
• Proven experience in account management, customer success, sales, consulting, or another commercial role with ownership of large or strategic accounts
• Fluency in Danish (required)
• Strong commercial mindset with ability to identify growth opportunities and turn insights into action
• Excellent stakeholder management and communication skills; ability to build credibility and influence at all organizational levels
• Strong relationship-building skills and experience managing senior decision-makers
• Highly organized and proactive; ability to manage multiple priorities and drive initiatives independently
• High ownership, strong execution skills, and track record of delivering measurable business results
• Comfortable working with data and translating analysis into business recommendations; advanced Excel and Google Sheets skills expected; experience with BI tools (Looker, Power BI) is a plus
• Experience in retail, FMCG, e-commerce, marketplace businesses, or related industry is an advantage
• Experience managing large, complex, or strategic partnerships is a strong plus