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Grey, part of WPP Creative and the Ogilvy Group, is seeking a Senior Account Manager to serve as the organizational and operational hub for client projects. The role combines strategic account management with hands-on campaign execution and team leadership.
You will independently manage and execute integrated advertising campaigns, serve as the primary point of contact for clients in day-to-day project work, and ensure the highest quality delivery. You'll work closely with the Account Director/Client Service Director and bridge communications between clients and internal teams (Creative, Strategy, Production).
Key responsibilities include:
- Client consultation and project management: Act as the central contact for clients, advising on marketing and advertising initiatives, understanding brand positioning, and ensuring on-time, high-quality campaign delivery.
- Campaign and production management: Independently steer integrated campaign workstreams across all channels (TV/online video, digital, social media, print, OOH). Coordinate production processes, align with project management and external partners, and oversee pre- and post-production phases.
- Budget and SOW management: Create reliable cost estimates and timelines. Monitor project budgets in coordination with project management and the Account Director, ensure clean financial controls, maintain scope of work compliance, and identify organic growth opportunities.
- Cross-functional collaboration: Translate client requirements into clear briefs for Creative, Strategy, and Production teams. Drive collaborative processes and ensure creative output meets Grey's high standards.
- Team leadership and mentoring: Support account leadership in team management and provide hands-on guidance and mentoring to junior account managers and account executives.
Great work happens when teams are together, fostering creativity and collaboration. The role is based in Hamburg or Düsseldorf with a hybrid approach including required in-office days.
Requirements:
- Minimum 6 years of relevant professional experience in account management at a creative or digital agency.
- Proven expertise in managing and producing integrated 360-degree campaigns, particularly in video, digital, social media, and OOH.
- Strong client-facing and communication skills with professional demeanor and ability to manage complex projects with charm, structure, and solution orientation.
- Experience independently creating and managing budgets, timelines, and resource plans.
- First leadership experience with enthusiasm for knowledge-sharing and operationally supporting and guiding junior team members.
- Mindset: genuine interest in client business, high quality standards for creative ideas, and demonstrated creativity, productivity, collaboration, and adaptability.
