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Kaseya is seeking a Senior Account Manager to own and expand a portfolio of Managed Service Provider (MSP) accounts with strong growth potential. You will be responsible for maximizing value within existing accounts, identifying upsell and cross-sell opportunities across Kaseya's product suite, and driving consistent revenue growth through proactive account management.
Key responsibilities include taking full ownership of MSP accounts and identifying expansion opportunities; re-engaging and building strong relationships with existing customers, especially those with low engagement; developing and executing tailored account plans with regular outreach and business reviews; monitoring product usage and adoption metrics to drive engagement and retention; owning revenue targets and consistently exceeding expansion goals; partnering with Customer Success, Sales, and other teams to deliver seamless customer experiences; and leveraging Salesforce to manage pipeline, track activity, and maintain accurate forecasting.
You will need 4-8+ years of experience in account management or relationship-focused sales roles. Preferred qualifications include B2B sales experience managing MSP clients, proven ability to meet or exceed sales targets, strong commercial mindset focused on account growth, motivation and resilience in fast-paced environments, excellent communication and interpersonal skills, CRM experience (Salesforce preferred), and strong analytical and forecasting abilities.
Kaseya is a leading provider of AI-powered IT management and cybersecurity software serving MSPs and internal IT organizations worldwide. Backed by Insight Partners, the company has experienced sustained double-digit growth, supports customers in over 20 countries, and manages over 15 million endpoints globally. Founded in 2000, Kaseya values innovation, accountability, results-driven individuals, and a high-performance culture.
