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Teads is a leading omnichannel advertising platform connecting quality media, creative, and addressability for brand and performance advertisers. The company partners with 10,000+ publishers and 20,000+ advertisers globally, with 1,700 employees across 30+ countries.
This Senior Account Manager role is based in London and focuses on strategic account leadership and revenue growth for SME-level agency and brand clients. You will serve as the primary point of contact for key partners, driving long-term relationships and identifying expansion opportunities.
Key responsibilities include:
- Strategic Account Leadership: Act as primary contact for key agency and brand clients, ensuring retention through proactive relationship management
- Revenue Growth & Expansion: Drive upsells, cross-sells, and renewals by identifying opportunities to expand client investment in Teads solutions
- Campaign Oversight & Optimization: Collaborate with internal teams on seamless campaign execution and performance tracking, providing data-driven strategic recommendations
- Client Consultation & Thought Leadership: Guide clients on best practices, industry trends, and optimizations to maximize ROI
- Pre-Sale Strategy & Media Planning: Partner with Sales to develop customized strategies ensuring campaign success from launch
- Cross-Functional Collaboration: Work with Product, Ad Operations, and Sales Leadership to advocate for client needs and drive innovation
- Mentorship & Team Development: Provide guidance to junior team members and contribute to account management team growth
Success is measured by client retention and satisfaction, year-over-year account expansion, improved campaign effectiveness and ROI, and leadership contributions to team development.
Required qualifications: 3-6 years in account management, customer success, or digital advertising (adtech, programmatic, or media preferred). Proven ability to own and grow SME client relationships and drive revenue. Strong analytical and problem-solving skills with experience interpreting complex data. Excellent communication, presentation, and negotiation skills. Familiarity with ad operations workflows and tools. Proactive, strategic mindset with passion for results in a fast-paced industry.
Nice-to-have: Knowledge of ad operations tools (DCM, Sizmek, Flashtalking), attention to detail, organizational skills, analytical abilities.
