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Kaseya is seeking a Senior Account Manager based in Dublin to drive expansion within an existing customer portfolio. The role focuses on identifying and executing upsell and cross-sell opportunities across Kaseya's AI-powered IT management and cybersecurity platform, which serves Managed Service Providers (MSPs) and internal IT organizations globally.
Key responsibilities include proactively engaging with current customers to uncover growth opportunities, building and maintaining strong relationships with key decision-makers, and developing tailored account strategies. You will monitor customer adoption metrics, address implementation challenges, and conduct regular business reviews to align customer needs with Kaseya's solutions. The position requires ownership of sales targets and quotas, with accountability for both short-term revenue generation and long-term account health.
You will work cross-functionally with Customer Success and Sales teams to ensure smooth solution implementation and exceptional customer experiences. CRM management via Salesforce is essential, with all customer interactions logged and tracked to drive sales success.
Kaseya is a high-growth, AI-powered software company backed by Insight Partners, serving customers across 20+ countries and managing over 15 million endpoints worldwide. The company was founded in 2000 and maintains a culture centered on innovation, accountability, and results-driven performance.
