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Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. The company's comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments. Backed by Insight Partners, Kaseya has experienced sustained double-digit growth and supports customers in more than 20 countries, managing over 15 million endpoints globally.
In this Senior Account Manager role, you will focus on expanding existing accounts and driving revenue growth through strategic account management. You will proactively engage with current customers to identify upsell and cross-sell opportunities across Kaseya's full product suite, build and maintain strong relationships with key decision-makers, and develop tailored strategies for each account including regular business reviews.
Key responsibilities include managing customer adoption metrics by monitoring usage and addressing adoption challenges, taking ownership of sales targets and consistently exceeding quotas, collaborating with Customer Success and Sales teams to deliver exceptional customer experiences, and utilizing Salesforce to manage leads, opportunities, and accounts. You will actively contribute to both short-term and long-term revenue generation strategies while ensuring all customer interactions are logged and tracked.
Requirements:
- 3+ years of B2B sales experience, ideally in technology or SaaS
- Proven track record of exceeding sales targets
- Ability to thrive in fast-paced, metrics-driven environments
- Motivated, coachable, and competitive with resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficiency with Salesforce CRM
- Strong analytical skills with ability to create accurate sales forecasts
