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Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. The company supports customers in over 20 countries and manages more than 15 million endpoints globally.
As a Senior Account Manager, you will focus on expanding existing accounts and driving revenue growth through strategic account management. You will identify new growth opportunities within your portfolio, strengthen relationships with existing clients, and execute targeted expansion strategies.
Key responsibilities include:
- Proactively engage with current customers to identify upsell and cross-sell opportunities across Kaseya's full product suite
- Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction and alignment with Kaseya solutions
- Develop tailored strategies for each account, including regular business reviews and check-ins to identify opportunities and address challenges
- Monitor customer usage and adoption metrics, proactively addressing adoption challenges and driving cross-sell and expansion strategies
- Take ownership of sales targets and consistently exceed quotas while delivering exceptional value to clients
- Collaborate with Customer Success and Sales teams to ensure smooth implementation and exceptional customer experiences
- Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked
Requirements:
- 3+ years of B2B sales experience, ideally in technology or SaaS
- Strong passion for sales with proven track record of exceeding sales targets
- Ability to thrive in fast-paced, metrics-driven environment
- Motivated, coachable, and competitive with resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficiency with Salesforce CRM to manage leads, opportunities, and accounts
- Strong analytical skills with ability to create accurate sales forecasts
