SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Botpress is an enterprise-grade AI agent platform for customer experience. The company has raised a $25M Series B and powers over 1 million production AI agents for more than 4,000 customers including American Express and GE. Botpress pioneered tool calling for AI agents and brought the first commercial RAG offering to market.
You will own complex, high-value sales cycles for AI-driven customer experience transformation across North America, reporting to the Director of Sales. This is a full-cycle role where you drive deals from first conversation through signature, working with CX, support, and operations leaders who are evaluating AI solutions for their organizations.
Key responsibilities include:
- Leading multi-stakeholder sales cycles for AI-driven CX transformation, from discovery and vision-setting through business case development, negotiation and close
- Helping CX and support leaders understand how AI agents integrate with their existing helpdesk, CRM, knowledge base and back-office systems, and building a credible path to production
- Building business cases tied to executive outcomes: resolution rates, cost-to-serve, customer satisfaction and agent productivity
- Partnering with Solutions Engineers to design solutions and proofs of value against prospect real systems and data
- Building your own pipeline through targeted outbound into named enterprise accounts and by identifying opportunities in the existing user base
- Positioning Botpress as the AI layer that enhances existing platform investments
You should be a technically fluent seller who can hold your own in conversations about AI agents, APIs, integrations, data and security, then translate that into business value for executives. You'll work alongside ecosystem partners and platforms customers already rely on.
REQUIREMENTS:
- 5+ years closing complex B2B SaaS deals with a track record of hitting or beating quota in a full-cycle role
- Proven experience selling AI solutions (conversational AI, AI agents, automation, or ML-driven products); ability to explain how these systems work and where they fail
- Experience selling CX or support transformation; you've sold to heads of support, CX, contact center or customer operations and understand their platforms, metrics and change management
- Technical fluency: comfortable discussing APIs, integrations, data and security with IT/engineering stakeholders
- Experience running consultative, value-based sales cycles with multiple stakeholders and business cases, often including proofs of value
- Demonstrated history of self-sourced pipeline; ability to name enterprise accounts you opened and explain how you won them
- Strong written and spoken English; role covers North American market
- Bonus: experience at a CX, contact center, BPO, conversational AI or AI platform company, or experience selling alongside/through the platform ecosystem in CX space
