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Freshworks is seeking a Senior Account Executive for its inbound sales team in Chennai. This role focuses on converting marketing-qualified leads into revenue through a high-velocity, consultative sales approach targeting North American clients.
You will own the complete inbound sales cycle: engaging with high volumes of leads from marketing channels, conducting thorough discovery calls to qualify prospects and uncover pain points, delivering tailored virtual product demonstrations, managing negotiations, and closing deals. You'll be responsible for consistently meeting quarterly and annual sales quotas, maintaining accurate pipeline forecasts, and identifying upsell and cross-sell opportunities within newly acquired accounts.
Beyond transactional selling, you'll develop long-term relationships with prospects and key stakeholders, navigate complex organizational structures to identify decision-makers, and position Freshworks' platform as the optimal solution by understanding the competitive landscape and articulating differentiation.
The ideal candidate brings 3–6 years of proven success in B2B SaaS inbound sales, with significant experience selling to North American clients. You must excel at rapid lead qualification, consultative discovery, and compelling virtual presentations—especially to C-level executives. Strong objection handling, negotiation skills, and CRM proficiency (Salesforce, HubSpot) are essential. You should be self-motivated, resilient, adaptable, and comfortable with sales engagement tools (SalesLoft, Outreach.io). Exceptional English communication skills and understanding of North American business etiquette are required, as you'll often work during North American market hours.
Desired qualifications include experience in FinTech, HR Tech, or Healthcare verticals; familiarity with sales methodologies (MEDDIC, Challenger Sale, SPIN Selling, Sandler); and strong analytical skills to identify trends from sales data.
Requirements:
- 3–6 years of demonstrated inbound SaaS sales success with consistent quota attainment
- Proven ability to rapidly engage, qualify, and convert high volumes of marketing-qualified leads
- Strong consultative selling and discovery skills; ability to understand complex business challenges and articulate value-based solutions
- Exceptional virtual presentation and product demonstration abilities, including to C-level audiences
- Proven objection handling and negotiation expertise
- Proficiency in CRM tools (Salesforce, HubSpot) and sales engagement platforms (SalesLoft, Outreach.io)
- Outstanding verbal and written English communication; understanding of North American business culture
- High resilience, persistence, and drive in a target-driven environment
- Self-motivated, autonomous, capable of managing time effectively and working independently
- Quick learner; adaptable to new technologies and evolving sales strategies
- Tech-savvy and comfortable with SaaS platforms
