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New Relic is a leading digital intelligence company providing a SaaS-based observability platform that helps companies thrive in an AI-first world. The platform empowers software developers, IT operations, DevOps teams, and application owners to optimize software application performance, customer experience, and business outcomes.
We are seeking an experienced Senior Account Executive to join our Tokyo-based enterprise sales team. This is an opportunity to work with a rapidly growing company and help drive adoption of our observability technology across enterprise customers in Japan and the region.
In this role, you will:
- Develop and close new business opportunities from both inbound leads and self-generated prospecting activities
- Identify and drive upsell opportunities within existing customer accounts
- Continuously improve sales processes and methodologies
- Collaborate with presales engineers and cross-functional teams to deliver customer success
- Manage a diverse portfolio of accounts across multiple industries
You will work in a hybrid model, balancing office-based collaboration with flexibility to work remotely. This role requires someone who is energized by fast-paced environments, comfortable with ambiguity, and passionate about consultative, challenger-style selling in the SaaS space.
New Relic values diverse backgrounds and perspectives. We foster an inclusive environment where all employees can bring their authentic selves to work. We consider qualified applicants with diverse experiences, including nontraditional career paths.
REQUIREMENTS:
- Minimum 5+ years of direct enterprise sales experience, with at least 2 years in SaaS sales
- Demonstrated challenger sales skills; ability to make proactive, consultative proposals to customers and internal stakeholders (not transactional/route sales)
- High interest in new industries and emerging technologies
- Ability to sell across industries without specialization constraints
- Experience managing 20+ accounts across multiple industries (not limited to a few key accounts)
- Strong collaboration skills, particularly with presales engineers and technical teams
- Action-oriented, willing to learn by doing rather than over-planning
- Preferred: Technical or middleware background with foundational understanding of infrastructure, software trends, and SaaS sales dynamics
- Preferred: Experience with SFDC, Slack, PowerPoint, Zoom, and standard business software tools
Note: Visa sponsorship is not available for this position.
