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Outtake is an AI-driven platform that detects, monitors, and removes impersonators and fraud at scale. Built by ex-Palantir, ex-CTO/founders, and ex-Notion engineers, the company is backed by top-tier investors and operates with strong financial footing and long runway.
As SDR Manager, you will lead frontline execution on Outtake's pipeline engine, managing a fast-growing SDR team that books meetings with CISOs, Threat Intel leaders, fraud teams, and brand protection executives at Fortune 500 enterprises. You will report to the Head of Sales Development and own all people management: coaching, ramp, inspection, and performance. You'll start with 4-5 direct reports and expand frontline ownership as the team scales from its current 8 SDRs.
Key responsibilities include:
- Run weekly 1:1s, call reviews, and live coaching to improve prospecting, messaging, and early discovery
- Build and execute a repeatable onboarding and ramp process for new SDRs
- Track activity, conversion, and pipeline quality to diagnose gaps early
- Set clear performance standards and manage accountability with care and directness
- Oversee multichannel execution (phone, email, LinkedIn) across outbound, inbound, and campaign motions
- Provide leadership with clear visibility into team performance, pipeline, and forecast
- Partner with AEs on account coverage, handoffs, and meeting quality
- Test new plays, signals, and messaging within the broader strategy
- Bring floor patterns back to strategy leadership to improve the pipeline engine
- Coach reps along career paths toward closing roles or other growth opportunities
- Partner on hiring and raise the SDR talent profile
The role emphasizes hands-on coaching, data-driven performance management, and real, practical use of AI in prospecting and team workflows. Success means reps consistently hit pipeline targets with improving meeting quality, faster and more consistent new-hire ramp, early identification of performance gaps, strong AE partnerships, and visible influence on SDR strategy and targeting.
Outtake operates from a stunning waterfront office in Brooklyn with 5 days/week in-office presence. The company offers 100% company-paid medical, dental, and vision; flexible PTO; and regular in-person events and annual retreats.
REQUIREMENTS:
- 1+ years directly managing SDRs or BDRs in B2B SaaS or AI
- Prior quota-carrying experience as an SDR or AE
- Track record as an excellent frontline coach whose reps measurably improved and hit pipeline targets
- Strength in inspection, accountability, and performance management with data-driven approach to metrics and funnels
- Experience onboarding and ramping early-career reps
- High agency and comfort in fast-moving, early-stage environment
- Ability to execute within broader strategy while contributing observations and ideas
- Real, hands-on use of AI in own and team's workflow beyond surface-level tool familiarity
- Passion for fostering positive, high-energy team culture while driving consistent results
- Presence in Brooklyn office 5 days a week
NICE TO HAVE:
- Experience prospecting into Fortune 500 / Global 2000 accounts, especially security, risk, fraud, or adjacent enterprise tech buyers
- History of promoting SDRs into AE roles
- Experience at high-growth AI startup
- Hands-on experience with modern outbound tooling (Nooks, Common Room, Clay, Claude, Codex)
