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SDR Manager

OpenAI - Dublin, Ireland - Hybrid - posted 2026-10-23

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OpenAI's Enterprise Go-To-Market organization is seeking a Sales Development Manager for EMEA to lead a team of SDRs supporting enterprise sales across the region. You will report to the Head of EMEA Sales Development and be responsible for coaching, developing, and scaling a high-performing SDR team focused on generating qualified pipeline and creating strategic enterprise opportunities. In this foundational front-line leadership role, you will help define how OpenAI engages prospective customers, converting product and developer interest into enterprise conversations. You'll work with organizations across Financial Services, Life Sciences, and Retail to build AI-powered customer experiences and transform operations in highly regulated, technically complex environments. Key responsibilities include: - Leading, coaching, and developing a team of SDRs supporting Enterprise sales across EMEA - Driving high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals - Establishing operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency - Partnering closely with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development - Defining scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions - Coaching SDRs on executive communication, discovery, account research, and strategic prospecting - Building a high-performance, collaborative team culture focused on continuous improvement - Working cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations - Supporting hiring, onboarding, and ramping of new SDR talent as the organization scales - Bringing market feedback and customer insights back into the broader GTM organization You will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI's enterprise growth engine. The role is based in Dublin with office attendance required 3 days per week. REQUIREMENTS: - 6–10+ years of experience and overachievement in sales, business development, or GTM roles, with at least 3+ years in management - Experience managing SDRs or business development teams in enterprise SaaS or platform businesses - Strong understanding of enterprise prospecting, pipeline generation, and outbound strategy - Highly operational and data-driven, with experience managing metrics, conversion funnels, and forecasting - Ability to thrive in fast-paced, high-growth environments with evolving processes and ambiguity - Experience partnering closely with Enterprise Sales teams on strategic account development - Exceptional coaching ability to develop early-career talent into high-performing sales professionals - Effective communication with both technical and executive stakeholders - Leadership with high standards, accountability, and a low-ego mindset - Genuine excitement about helping enterprises adopt transformative AI technologies

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