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Atomi is an edtech platform that combines cutting-edge technology with human-centered design to transform how students, educators, and parents engage with learning globally.
As a School Success Manager, you will own the full relationship lifecycle with a portfolio of existing Atomi schools, from initial rollout and adoption through renewal and expansion. You'll serve as the school's trusted advisor on best practices and lead commercial growth initiatives within each partnership.
Key responsibilities include:
- Conducting workshops, webinars, training sessions, and onsite meetings to build productive relationships with school stakeholders
- Coaching customers to become product experts, driving school self-sufficiency and student outcomes
- Using data and insights to proactively manage activation and identify at-risk accounts
- Developing and executing account plans that expand customer relationships and drive revenue growth
- Multithreading within schools through outbound activity to engage new contacts and departments
- Managing a pipeline of renewal and expansion deals, leading demos and pricing negotiations to exceed targets
- Partnering with Sales, Product, and Marketing teams to improve customer experience and translate challenges into solutions
- Representing Atomi externally through case studies, conference presentations, and thought leadership content
You'll help School Executives structure and manage school-wide Atomi deployments, coach senior teachers on Atomi's methodology and pedagogy, and build change management strategies that drive adoption and phenomenal student results. Strong adoption creates the foundation for growth, which you'll translate into new departments, contacts, and expanded partnerships.
REQUIREMENTS:
- Experience within the education sector, particularly working with secondary schools or educational staff (highly regarded)
- Ability to balance a trusted advisor relationship with a commercial growth agenda
- Experience making outbound calls and conducting high-level business discussions
- Experience delivering training, workshops, or presentations to diverse audiences, including senior executives
- Excellent communication and relational skills with ability to build trust and credibility
- Experience in fast-paced, collaborative environments with strong prioritization and adaptability
- Commitment to continuous improvement, questioning mindset, and openness to constructive feedback
- Familiarity with CRM systems, preferably HubSpot
- Valid Working With Children Check (WWCC) for Australia
- Australian working rights required
- Startup or EdTech experience advantageous but not required
