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Vercel is the agentic infrastructure company building the platform for the next generation of software. As the team behind Next.js, v0, and AI SDK, Vercel helps builders move from idea to production with speed and exceptional developer experience. The company is trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
As a Commercial Account Executive on the Scaled Install Base team, you will own a broad portfolio of existing Vercel customers and be responsible for both retaining and growing their business. This is a full-cycle closing role where you manage a high-volume book of accounts, balancing renewals, customer engagement, pipeline generation, and expansion opportunities.
Key responsibilities include:
- Own the commercial relationship for a portfolio of existing Vercel customers
- Manage the renewal process from early preparation through negotiation and close, protecting recurring revenue
- Build expansion pipeline by prospecting within existing accounts, reaching new stakeholders, and uncovering new teams and workloads
- Run discovery, demonstrations, and commercial conversations across renewal and expansion opportunities
- Use customer signals, product usage, and account data to prioritize actions across a large portfolio
- Re-engage customers with limited activity and develop hypotheses for additional value creation
- Build relationships with developers, engineering leaders, product teams, and business stakeholders
- Partner with Solutions Architects, Customer Success, Product, and other internal teams
- Maintain accurate account plans, opportunity details, and forecasts in Vercel's systems
- Use automation, AI, and repeatable workflows to operate efficiently at scale
- Share learnings and help develop scalable plays for renewals, risk mitigation, and expansion
This role is an ideal next step for an emerging seller ready to move into full-cycle account ownership. You may have developed skills in an SDR, BDR, renewals, account management, customer success, or another customer-facing position. What matters most is that you are commercially driven, eager to learn, and ready to take ownership of a revenue number.
The role includes in-office anchor days on Monday, Tuesday, and Friday if based within commuting distance of SF, NY, London, or Berlin offices. If located beyond that distance, the role is fully remote.
