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Tessera Labs is an AI-native platform for enterprise transformation, delivering governed execution across ERP, CRM, HCM, and finance systems. The company combines deep expertise in SAP, Salesforce, Workday, and other systems of record with AI-native speed to help enterprises cut implementation timelines from years to weeks and costs by more than half.
As SAP Principal Delivery Architect, you will hold solution direction across multiple concurrent customer engagements simultaneously. This is a portfolio leadership role, not a project or consulting position. You will own the functional and architectural direction, orchestrate cross-functional delivery teams, and ensure customers achieve measurable business outcomes while adopting the Tessera platform as their standard operating model.
Key responsibilities span four areas:
**Solution Direction (35%):** Own the solution shape across several concurrent engagements, translating customer business outcomes into platform-deliverable solutions. Orchestrate functional, technical, and data workstreams. Define measurable success criteria with customers before execution. Hold the line between business intent and technical design, working with Forward Deployed Engineers and customer architects.
**Go-to-Market & Product Input (30%):** Join early customer and partner conversations to shape opportunities before formal scoping. Bring field learnings back into live engagements. Close the loop with Product to turn field findings into platform improvements that serve multiple customers. Contribute domain expertise to make Tessera agents more effective.
**Customer Platform Adoption (25%):** Own adoption as a measurable deliverable. Make Tessera capabilities the default path for customer teams. Diagnose adoption stalls (process, skills, trust, or product gaps) and fix root causes. Build customer-side advocates who sustain platform use after engagement ends.
**Engagement Shaping & Workforce Rationalization (10%):** Determine what each engagement team actually needs in skills and duration. Staff on evidence, not coverage. Make data-backed cases for right-sizing teams. Feed insights into capacity planning so people are placed where they create most value.
You will sit partly ahead of delivery, joining early sales conversations to ensure solutions are shaped correctly from the start. SAP is where most engagements begin, but your design view is expected to widen across ERP, CRM, HCM, and SCM.
**REQUIREMENTS:**
- 12+ years in enterprise transformation with SAP foundation, spanning multiple process areas (finance, supply chain, order management) rather than deep specialization in one
- Demonstrated ownership of solutioning through enterprise sales cycles (scope, approach, effort, risk) with a track record of shaped opportunities converting and delivering
- Proven ability to orchestrate delivery teams across functional, technical, and data workstreams on multiple concurrent engagements without losing control
- Senior client-facing presence: able to hold rooms with customer architects, business owners, and finance stakeholders; able to say no to customers while maintaining relationships
- Track record of driving adoption post-go-live, with evidence that customer teams sustained use of delivered solutions
- Solid technical architecture knowledge: integration patterns, data architecture, SAP landscape design; able to hold your own with engineers
- Confidence and evidence to identify and make the case for over-staffed programs
- Ability to learn new platforms quickly and become the go-to expert; expected to reach fluency in Tessera platform within first months
- Excellent verbal and written business English with strong presentation ability to business and technical audiences
- Demonstrated experience in distributed delivery models with structured daily US overlap and strong asynchronous communication discipline
- Bachelor's degree in related field or equivalent practical experience
**PREFERRED QUALIFICATIONS:**
- Experience across multiple enterprise suites (ERP, CRM, HCM, SCM) beyond SAP
- Experience across multiple S/4HANA transition paths (Greenfield, Brownfield, Selective Data Transition)
- Prior experience partnering with AI, automation, or RPA tooling in enterprise delivery
- Pre-sales or solution advisory experience alongside delivery track record
- SAP Activate methodology experience across multiple full-lifecycle S/4HANA programs
- Portuguese, Spanish, or German language skills
