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Teamshares is seeking a President to lead a longstanding, community-rooted specialty retailer in the Greater Los Angeles area. This business has served customers for decades as a trusted destination for authentic, high-quality health and wellness products and specialty foods, known for product expertise, consistent quality, and personal service. The company operates through retail locations, a nationwide ecommerce channel, and wholesale relationships with business customers.
As President, you will own full P&L responsibility, business strategy, and operations, reporting to a Teamshares Industry Lead. Your primary focus in the first year is stability and continuity as the business transitions to employee ownership, while building the foundation for long-term growth. The exiting owner will remain involved during the transition period to support a smooth handoff.
Key responsibilities include:
- Lead and develop an experienced team across retail, fulfillment, and wholesale functions, supporting retention and coaching top performers
- Own merchandising, vendor relationships, purchasing, pricing, and inventory management across domestic and international suppliers
- Drive revenue growth through marketing, customer loyalty, ecommerce expansion, and wholesale account development while preserving the in-store experience
- Develop and execute repeatable business processes, establish key operational metrics, and track financial outcomes across all channels
- Collaborate with Teamshares staff and financial partners on expenses, capital purchases, and growth initiatives
- Manage HR responsibilities including performance evaluations, compensation decisions, and staff disputes
- Build and invest in local community relationships through civic organizations, events, and philanthropy
- Coach and partner with employee owners to instill an owner's mindset and foster a positive, values-aligned culture
This is a full-time, onsite role requiring five days per week in Los Angeles.
Requirements:
- Fluency in Mandarin and English (required); Cantonese is a strong plus
- Proven track record leading a retail business across in-store, ecommerce, and/or wholesale channels with demonstrated coaching, motivation, and team retention abilities
- Meaningful experience growing an online sales channel, including site merchandising, digital marketing, and order fulfillment; experience managing wholesale or B2B accounts
- Experience in specialty food, health and wellness, or consumer products is a strong plus
- Experience with purchasing, pricing, inventory management, and vendor negotiation; familiarity with importing and international sourcing is a strong plus
- Solid working understanding of P&L, gross margin, discounting, and inventory management; ability to partner effectively with a controller
- Demonstrated people leadership abilities with strong interpersonal and communication skills; low-ego, collaborative approach
- Genuine desire to be a visible, engaged leader in the local community
- Entrepreneurial spirit with hands-on, transformative mindset
- Strong analytical skills and business acumen for overseeing company financials and developing sustainable growth strategies
- Project management skills with a humble, get-it-done attitude
- Agility and flexibility with bias toward action
