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Salary: USD 85,850 - 101,000 / annual
Coinbase is seeking a TMS Compliance Analyst III to join the CX Compliance team within Customer Experience. In this role, you will conduct end-to-end transaction monitoring investigations to identify suspicious activity, protect Coinbase from financial crime risk, and ensure compliance with BSA/AML regulatory requirements. You will work closely with the Financial Crime Risk Service (FCRS) line and cross-functional stakeholders to maintain the highest production and quality standards across global compliance operations.
Key responsibilities include:
- Own end-to-end investigative review and analysis of automated transaction monitoring alerts and referrals from law enforcement requests and other Coinbase business lines in support of BSA/AML regulatory compliance programs
- Analyze transaction activity, KYC information, and evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products, recommending whether activity warrants escalation or SAR filing
- Draft clear, accurate SAR narratives and maintain detailed investigation documentation to demonstrate compliance with regulations, internal policies, and audit requirements
- Incorporate feedback from the Quality Assurance team and participate in calibration sessions to continuously improve investigation accuracy and consistency
- Support process improvements within the TMS Compliance function by identifying gaps in procedures, contributing to documentation standards, and staying current with developments in KYC, BSA/AML, and OFAC regulations
Coinbase is a remote-first company with quarterly in-person working sessions called "surges." The environment is intense and mission-driven, focused on increasing economic freedom in finance.
REQUIREMENTS:
- 4+ years of experience in financial services, crypto, or fintech with a focus on transaction monitoring, BSA/AML compliance, or financial crime investigations
- Proven experience drafting and filing Suspicious Activity Reports (SARs) with accurate, well-structured narratives that meet regulatory standards
- Demonstrated ability to interpret complex transaction patterns across multiple products, apply regulatory requirements to case investigations, and make independent escalation decisions
- Familiarity with transaction monitoring systems, KYC/CDD processes, and compliance tools (e.g., Hummingbird, Chainalysis, or similar)
- Ability to utilize generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
