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Salary: USD 75,000 - 85,000 / annual
Hometap is a fintech company offering home equity investments that help homeowners access the equity they've built in their homes without taking on debt. The company has been recognized by The Boston Globe, Forbes, and Inc. for innovation and workplace culture.
As a Salesforce Administrator on the Sales Operations team, you will build, maintain, and troubleshoot Salesforce processes used by Sales, Investment Support, and Investment Operations teams. You'll work across all three teams to scope and deliver projects, with a heavy focus on Salesforce Flows.
Key responsibilities include:
- Partner with Sales Ops and adjacent teams to support Salesforce initiatives
- Gather requirements and map interactions across the investment process
- Define project scope and maintain timelines
- Design, build, test, implement, and maintain Flows (record-triggered, screen, scheduled, autolaunched) following Salesforce best practices
- Troubleshoot and debug existing Flows, including tracing failures across multi-flow chains and integration touchpoints
- Support Sales Operations Analysts with root cause analysis on internal support cases
- Stay current on major Salesforce releases and identify useful new features
- Support configuration changes required by new releases
- Manage Salesforce deployments across sandbox environments
- Contribute to security checks and maintain compliance with latest security settings
- Refresh and configure sandbox environments, keeping them in sync with production
- Document project progress and maintain technical documentation
Requirements:
- 2+ years of experience as a Salesforce Administrator or related role
- Salesforce Administrator Certification (required)
- Hands-on experience building and troubleshooting Salesforce Flows with solid grasp of best practices and limits
- Working knowledge of Salesforce components including approval processes, custom objects, SOQL, validation rules, dynamic layouts, and Lightning App Builder
- Experience managing multiple Salesforce environments (Production, Full Copy sandbox, Developer sandboxes)
- Experience managing Salesforce security including org-wide defaults (OWD), field-level security (FLS), role hierarchy, profiles, permission sets, and sharing rules
- Project management skills to manage multiple projects and timelines
- Clear verbal and written communication for cross-team coordination
Bonus qualifications:
- Additional Salesforce certifications or Superbadges (Platform App Builder, Sales Cloud Consultant)
- Experience with External Services and third-party integrations
