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Veeam Software is seeking a Sales Systems Engineer III to support the renewal and retention motion for its Securiti AI (Data Security Posture Management) portfolio. This role bridges technical expertise and customer success, partnering closely with Renewal Account Managers to help customers realize ongoing value from their Securiti AI investment and position accounts for renewal and expansion.
You will serve as the technical point of contact for Securiti AI customers throughout the renewal lifecycle, delivering customer presentations, demonstrations, and remote configuration/health reviews to confirm solutions are delivering expected value. You'll consult with customers on data discovery, posture management, data access and governance, and compliance use cases, translating business objectives into clear technical requirements and outcomes.
Key responsibilities include transforming product-based selling into customer-centric problem-solving, mapping technical work to business outcomes in renewal and expansion conversations. You'll collaborate with Renewal Account Managers to identify upsell and cross-sell opportunities, coordinate with Support, Licensing, and Product Management to provide structured customer feedback, and maintain working knowledge of DSPM frameworks, data privacy/security standards, and new product releases.
You'll organize work efficiently using Salesforce for account tracking and process management, working effectively and autonomously in a remote environment. Strong written and oral communication skills are essential for building and maintaining trusted customer relationships.
Required qualifications include 2–4 years of experience in solution sales, technical presales, post-sales, or technical support. You must have knowledge of security and compliance frameworks (GDPR, ISO 27001, SOC 2, NIST, HIPAA), familiarity with cloud platforms (AWS, Azure, GCP), and basic DSPM concepts. Spanish and English are required; Portuguese is a plus given the regional customer base. You must be able to work independently in a fast-paced environment with strong time management and adaptability, simplify complex technical concepts for varied audiences, and be willing to travel 10–25%. Relevant certifications (CISSP, CISM, cloud-specific) are beneficial but not required.
