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Fresha is the leading AI-powered operating system for the global beauty and wellness industry. The company recently secured an $80M growth investment from KKR in May 2026, reaching unicorn status at a $1B valuation with total funding of $285M. Already profitable, Fresha operates at global scale across Europe, North America, the Middle East, and Asia Pacific, serving 130,000+ beauty and wellness businesses across 120 countries with 1.5+ billion appointments booked to date.
You will join the commercial team as an Account Manager responsible for managing and growing a portfolio of Fresha partners across the Arabic-speaking market. Reporting to the Account Manager Team Lead, you will build strong relationships with existing partners, understand their businesses, and identify opportunities to increase adoption and monetization of the Fresha platform. This is a relationship-led, commercially focused role balancing partner experience with revenue growth and retention.
Key responsibilities include:
- Managing a portfolio of existing Fresha partners, taking ownership of monetization, retention, and revenue growth
- Analyzing account performance to identify upselling opportunities and increase product adoption
- Building long-term relationships through proactive communication, regular video meetings, and deep business understanding
- Maintaining consistent contact strategy to keep partners engaged and reduce churn
- Achieving commercial targets while accurately recording account activity in the CRM
- Educating partners on platform value and ensuring they maximize available products and services
This is a 5-day/week office-based role in Riyadh. You will work in a fast-paced environment where performance, autonomy, and continuous improvement are highly valued. Video submissions are prioritized in the interview process.
Requirements:
- 3+ years of experience in a revenue-generating Account Management role, ideally with prior SDR or sales experience
- Demonstrable experience managing a large account base and driving revenue growth, upselling, and retention across existing customers
- Experience in SaaS, technology, or similar commercial environments, ideally selling to or managing SMB customers
- Fluent in Arabic and English with excellent communication, listening, and relationship-building skills
- Commercially motivated, target-driven, and proactive with ability to work autonomously
- Highly organized with strong time-management skills and comfort managing multiple accounts in fast-paced environments
