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Salary: USD 90,000 - 115,000 / annual
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems, combining analytics for audience strategy with revenue solutions for ad operations and monetization. The company serves top media brands globally.
The Solutions Consultant role is an individual contributor position within Solutions Consulting, focused on becoming an expert in the Tubular social video platform and demonstrating its value to media companies and brands. You will work closely with Sales, Customer Success, Product, Engineering, and Marketing teams to translate prospect needs and KPIs into compelling value propositions.
Key responsibilities include:
- Develop deep expertise in the Tubular platform, demonstrating value at both granular and strategic levels to prospects
- Craft effective value propositions that incorporate prospect KPIs to advance buying processes
- Manage demo and trial processes with assigned sales representatives, ensuring prospects reach clear success criteria
- Ask probing questions to validate business issues and frame solutions around identified client needs
- Lead scoping, qualification, and estimation of API opportunities in collaboration with Engineering and Sales, escalating complex opportunities to senior support as needed
- Partner with Sales and Customer Success on active deals, providing clear handoffs to implementation teams
- Collaborate with Marketing and Product teams to identify custom collateral and channel customer feedback into roadmap decisions
- Track demo and trial metrics to optimize Solutions Consulting impact and contribute feedback to team improvements
- Apply team methodologies and adopt AI-assisted workflows to improve daily work
Requirements:
- 2–4 years of experience in a client-facing role at a SaaS, media analytics, or data vendor, ideally supporting media companies or brands; experience in complex B2B or enterprise sales environments is a strong plus
- Strong understanding of the social video and branded content ecosystem, including how YouTube, TikTok, and Instagram drive measurable business outcomes
- Ability to independently interpret data, identify trends, and build clear narratives from raw numbers; solid understanding of media business models and how content performance data informs editorial and commercial decisions
- Ability to communicate business value succinctly, work with key stakeholders to prove ROI, and learn the unique business needs of diverse companies
- Strong listening skills and ability to translate prospect needs into specific use cases and platform functionality
- Basic understanding of APIs and data integrations; confidence discussing technical requirements with technical and non-technical stakeholders
- Comfort collaborating with sales personalities and thriving in a fast-paced startup environment
- Comfort experimenting with AI tools and adopting AI-assisted workflows
- Business fluency in English and Spanish preferred; Portuguese proficiency a plus
- Demonstrated ability to manage multiple concurrent customer opportunities and structured technical evaluations or proof-of-concept engagements with clear success criteria and timelines
- Confidence presenting to technical, commercial, and executive audiences, adapting communication style and handling questions effectively in live customer settings
- Strong written communication skills, including ability to contribute to RFI/RFP responses, solution documentation, and customer technical due-diligence materials
- Working knowledge of relevant competitors and adjacent platforms, with ability to articulate Chartbeat differentiation accurately and constructively
