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RevenueCat is the default monetization platform for mobile apps, processing $12B+ in annual purchase volume and serving over 40% of newly shipped subscription apps. RC Capital is RevenueCat's new financial services division, launching Early Payouts—a factoring product that gives developers immediate access to their App Store proceeds instead of waiting 30-60 days.
As Sales Operations Specialist, you'll be part of the founding team (currently 6 people) building out RC Capital's customer lifecycle operations. You'll own the full funnel from lead evaluation through customer onboarding, ongoing support, and risk management. This is a high-impact, multi-functional role where you'll collaborate closely with Product, Sales, Support, Finance, and Marketing teams.
In your first 30 days, you'll get ramped on the product, understand the current pipeline and onboarding process, shadow calls and support interactions, and begin handling customer queries with supervision. By day 60, you'll independently manage customer inquiries, run your own portfolio of inbound and outbound opportunities, report on funnel metrics, contribute to marketing initiatives, and surface operational improvements. Within 90 days, you'll run the full sales cycle end-to-end, oversee marketing campaigns, implement workflow automations, manage risk strategies, and serve as a trusted point of contact for legal and compliance questions.
You'll need 3+ years in client-facing roles (sales, account management, or support), ideally with fintech/payments experience, plus 1-2 years of marketing or growth experience running campaigns and managing CRM outreach. You should be comfortable with ambiguity, proficient in tools like Salesforce, Notion, Zendesk, and analytics platforms, and skilled at building automations. Strong analytical instincts, excellent communication, and detail-oriented process improvement mindset are essential. Experience with payment operations, fraud/risk workflows, or mobile apps is a plus.
