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Salary: USD 95,497.5 - 144,450 / annual
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform enabling organizations dependent on physical operations to harness IoT data for actionable insights. The company serves industries representing over 40% of global GDP, including agriculture, construction, field services, transportation, and manufacturing.
The Sales Operations Manager will play a critical role in driving process optimization and transformation across Samsara's global sales organization. This role partners with senior leaders across go-to-market teams to design, build, and run critical sales capabilities—bringing together people, process, and technology to improve how sellers engage with internal systems and processes. The ideal candidate will drive transformative initiatives spanning multiple teams and functions, translating ambiguous business problems into elegant, scalable solutions.
Key responsibilities include:
- Partner with senior sales leadership and cross-functional stakeholders to design, build, and optimize critical sales processes (opportunity creation to close, webstore, quoting, product, approvals)
- Manage cross-functional programs and projects end-to-end, including scoping requirements, UAT, change management, and adoption
- Intake, assess, and prioritize improvement opportunities based on business impact and effort; contribute to long-term roadmap of transformation initiatives
- Identify improvement opportunities through quantitative and qualitative insights; translate findings into actionable recommendations for senior leadership
- Partner with Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements, conducting UAT testing, and leading sales communications
- Oversee governance of relevant sales processes and policies; maintain key documentation and ensure alignment with global sales standards
- Champion and embed Samsara's cultural principles as the company scales globally
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
Minimum Requirements:
- 6+ years of experience in a Sales Operations role or similar growth/operations roles in a dynamic, high-growth environment
- Ability to develop and drive complex, business-critical programs across teams, from ambiguous problem definition through implementation and adoption
- Deep expertise in core sales operational processes such as opportunity management, quoting, approvals, product operations, or related pre-sales workflows
- Proficiency in Salesforce and the overall sales technology ecosystem; experience providing business requirements and conducting UAT for systems changes
- Strong organizational skills and business judgment with ability to manage multiple projects end-to-end
- Demonstrated ability to craft compelling, data-driven narratives and present recommendations to senior and executive leadership
- Excellent communication and critical thinking skills to understand sales processes at company, team, and individual rep level
- Bachelor's degree or higher from a top university; business, finance, economics, or engineering focus is a plus; MBA is optional
Ideal candidate also has:
- Experience as a Salesforce administrator (a plus but not required)
- Familiarity with Product Management and/or Six Sigma best practices (a plus but not required)
