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Scribe is a specialized intelligence platform used by 94% of the Fortune 500 to capture and operationalize how work happens across teams. The company has grown to 7 million users across 600,000 businesses since 2019, is valued at over $1B, and is backed by leading investors.
As Sales Manager, Commercial (SMB), you will lead a team of Account Executives focused on closing high-velocity deals with small and mid-sized businesses. Your primary responsibility is converting product-led growth (PLG) inbound demand into paid customers at scale. This role requires real-time coaching, building repeatable sales systems, and thriving in a high-volume, fast-paced environment.
Key responsibilities include:
- Owning pipeline conversion and deal velocity across the SMB funnel, holding the team accountable to clear activity and outcome metrics
- Coaching Account Executives in real time—on calls, in deals, and in the field—to improve discovery, demo efficiency, and close rates
- Building and refining playbooks for PLG-assisted selling to create a repeatable, scalable motion
- Driving forecast accuracy and pipeline hygiene, ensuring leadership has reliable visibility into what's closing and what needs attention
- Developing early-career sellers into strong performers with clear promotion paths
- Partnering with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion
The role is hybrid, based in San Francisco, with 3 days per week in the office. All full-time employees receive equity. Compensation includes a 60/40 base/commission split with uncapped commission and accelerators for over-attainment. On-Target Earnings (OTE) will be discussed during the initial recruiter call based on experience and scope.
Benefits include comprehensive health/dental/vision coverage (including $0/month medical options), 401(k) through Vestwell, $500/year flex benefit, $100/month commuter benefits for SF-based employees, flexible PTO, paid parental leave, and wellness support including free Talkspace membership and One Medical access.
Requirements:
- Led a Commercial or similar SMB/CML sales team of at least 7 Account Executives, including hiring and performance management, in a high-growth environment
- Managed reps closing $10K–$50K ARR deals on 30–60 day sales cycles
- Operated in a high-volume, inbound-led or PLG sales environment and built or refined the motions that work
- Fluent in pipeline management, conversion metrics, and activity-based forecasting; able to diagnose funnel issues and intervene effectively
- Coaches for efficiency and repeatability, not just outcomes; capable of raising the bar across the entire team, not just top performers
