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Salary: NZD 70,000 - 120,000 / annual
Joyous is an AI-powered feedback platform that replaces traditional surveys with dynamic AI conversations, enabling organizations to move from feedback collection directly to action. The company already has significant traction with major telecommunications clients across the US, Europe, and New Zealand.
You will own the complete sales cycle from prospect identification through contract close and customer handoff. This is not a greenfield role—Joyous has a detailed, proven sales playbook covering prospecting, discovery, demos, objection handling, and closing. Your primary responsibility is to execute this playbook effectively, learn it deeply, and provide feedback on where it works and where refinement is needed.
Day-to-day responsibilities include:
- Working marketing-generated leads and conducting outbound prospecting and cold calling
- Running discovery calls and product demonstrations
- Managing opportunities through the pipeline and moving them toward close
- Collaborating with another New Zealand-based salesperson who exemplifies the sales approach the company wants to scale
- Providing insights to help refine and simplify the sales motion based on real customer conversations
You will work directly with the founders and early team in a flat, pragmatic organization with minimal hierarchy. The role is fully remote once ramped, though offset hours (typically earlier start/finish) are expected to align with US-based prospects and customers. You'll have autonomy over how you work and direct access to product builders and decision-makers.
REQUIREMENTS:
- Early evidence of sales ability and transferable experience preferred over extensive CV
- Background in SDR, BDR, account management, or early-stage sales roles, ready to own more of the sales process
- B2B software, SaaS, or AI experience especially valuable
- Experience working in a New Zealand company selling into overseas markets is a plus
- Highly organized, quick learner, strong work ethic, and reliable follow-through
- Ability to manage multiple moving parts while maintaining visibility of next steps
- Clear, simple, transparent communication; strong ownership without requiring oversight
- Willingness to step outside normal role boundaries when needed
- Coachable mindset; ability to follow a process closely enough to evaluate its effectiveness while identifying improvements
