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Salary: USD 94,000 - 172,000 / annual
JumpCloud is seeking a Sales Engineer to join its rapidly expanding Pre-Sales Engineering team. You will serve as a technical trusted advisor to organizations evaluating the JumpCloud platform, which is an AI-powered unified IT management platform for identity, device, and access management.
In this role, you will provide consultative technical support during customer evaluations, deliver tailored product demonstrations, and help align JumpCloud solutions to customer pain points and challenges. You will support both direct and partner sales teams with product expertise and skill development, build relationships with partners through technical enablement and co-selling, and assist prospects with free trial setup and configuration.
Key responsibilities include providing technical Q&A as prospects progress through trials, assessing prospect readiness for formal sales cycles, understanding implementation best practices to accelerate time to value, identifying common technical issues for product development input, and creating evaluation frameworks for prospects to follow during proof-of-concept phases.
You must have excellent written and verbal communication skills, with the ability to simplify complex concepts and adjust your approach when speaking with both technical evaluators and IT leaders. You should be comfortable learning new complex technical concepts and eager to grow your expertise in a fast-paced SaaS environment.
Requirements:
- 2-5 years of experience in a technical Sales Engineering or similar role
- Strong knowledge of Cloud/SaaS technologies
- Strong understanding of Active Directory environments
- Understanding of network architecture
- Knowledge of industry standard authentication and authorization protocols (SAML, OIDC/OAuth, LDAP, RADIUS)
- Familiarity with MDM, RMM, or similar endpoint solutions
- Familiarity with MFA technologies (TOTP, WebAuthn)
- Experience configuring and deploying identity and/or directory solutions
- Experience with basic scripting languages (bash/PowerShell)
- Experience with API integration and automation
- Experience with both direct and channel/partner sales cycles
- Must be fluent professionally in Spanish and English (written and spoken)
JumpCloud is a remote-first company with headquarters in the Denver/Boulder area. You must be located within one of the 50 U.S. states and may work remotely from anywhere in the country, with optional access to the Denver/Boulder offices.
