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ServiceNow is seeking a Sales Director to lead new business sales growth in the region. This is a people-management role where you will build and lead a team of Sales Executives, develop regional sales strategy in partnership with Sales Operations, and drive revenue through territory planning, relationship development, and opportunity management.
Key responsibilities include:
- Building and managing a direct team of Sales Executives
- Developing and executing regional sales strategy aligned with competitive landscape and GTM approach
- Actively supporting field sales teams in closing opportunities and driving new business growth
- Recruiting, coaching, and mentoring team members to drive excellence and performance
- Establishing territories, quotas, and performance expectations
- Managing accurate CRM forecasting and pipeline reporting
- Achieving annual sales goals on quarterly and annual basis
- Engaging at C-level with customers to understand business requirements
- Building cross-functional relationships with Solution Consulting, Business Units, Professional Services, Marketing, partners, and executive leadership
- Retaining and growing existing customer base through strategic engagement
ServiceNow is the AI control tower for business reinvention, with a platform that brings together AI, data, and workflows. The company serves 85% of the Fortune 500 and is building an AI-native culture.
Requirements:
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Extensive track record of new business sales success with strong presentation and negotiation skills at industry and C-level
- Proven success recruiting, coaching, and managing exceptional sales teams
- Strong strategic thinking with analytical and financial planning skills to meet and exceed quotas
- Ownership of accurate CRM reporting including quarterly forecasts and opportunity inspection
- Experience driving sales processes and effective working relationships with Sales Operations
- Ability to understand IT business drivers and the bigger picture
- Ability to build long-term strategic and senior-level relationships
- Adaptability and effectiveness in rapidly changing, growing environments
- Strong business and financial acumen
- Ability to build self-motivated sales teams embracing collaboration, enthusiasm, and overachievement
- Proven ability to champion top performers, develop and coach teams, and topgrade appropriately
- Proven partner relationships and networks with ability to grow revenue streams through partner ecosystem
- Ownership of pipeline generation activities developed by marketing or partner community
