SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 70,000 - 100,000 / annual
BigPanda, an AI-driven IT operations (AIOps) platform backed by top-tier investors including Sequoia and Insight Partners, is hiring a Sales Development Representative (SDR) for the LATAM region. This is a hybrid role based in the Philadelphia office (Radnor, PA) requiring three days per week in-office.
You will support the LATAM region covering Brazil, Mexico, Argentina, Panama, Chile, Uruguay, Paraguay, and Colombia. Working under a world-class sales process and team, you'll partner with Account Executives to build a quality pipeline through outbound prospecting and lead qualification. Your primary focus is ownership of the pre-SQL sales cycle within Tier 1 & 2 accounts, with a target of booking approximately one qualified meeting per week.
Key responsibilities include:
- Conducting thorough research into prospect accounts and identifying business opportunities where BigPanda can assist
- Targeting IT Operations and IT Service Management leaders with tailored messaging and initial qualification
- Completing 100+ activities daily and making 60+ calls daily
- Achieving and exceeding weekly and monthly metrics (NBMs, SQLs, and other KPIs)
- Leading prospecting efforts into new prospect accounts
- Qualifying and converting marketing leads into opportunities
- Participating in ongoing enablement, coaching, and sales training
- Utilizing sales tools including Salesforce, Outreach.io, LinkedIn Sales Navigator, ZoomInfo, Gong, and Orum
- Collaborating with Marketing, Enablement, Revenue Operations, and Sales teams
- Creating personalized templates and sequences
BigPanda's platform transforms IT data into insight and action, helping enterprises like Hulu, Cisco, and United reduce costs, increase efficiencies, and maintain digital service uptime. The company is values-driven, emphasizing Hunger, Excellence, Active Transparency, Relentless Focus, and Treasure the Journey.
Requirements:
- Native trilingual fluency in English, Spanish, and Portuguese (required)
- 1+ year of Business Development or Sales Development experience with cold-calling and prospecting
- BA/BS degree required; must be completed by May 2026
- Strong organizational skills and ability to manage time effectively while working independently
- Results-driven mindset with ability to handle and overcome objections
- Demonstrated ability to manage multiple priorities effectively
- Strong written and verbal communication skills
- Excellent time management and organizational skills
- Experience with Salesforce, Outreach.io, LinkedIn Sales Navigator, ZoomInfo, or MEDDPICC is a plus but not required
- Must be available to work Monday, Tuesday, Wednesday onsite
- Must be authorized to work in the United States (E-Verify employer)
