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Salary: CAD 80,000 - 0 / annual
CloudTalk is an AI-powered business phone system and AI Voice Agent platform serving customers in 160+ countries. The company is backed by $36M in funding and has a team of 200 people. CloudTalk is strategically expanding its presence in Tier 1 markets and is looking for a Sales Development Representative (SDR) to join its high-impact sales team.
As an SDR, you will collaborate with an international team of 40 sales professionals across Europe and the Americas, focusing on connecting with inbound prospects globally. Your primary responsibility is to engage with inbound leads, forge meaningful relationships with potential customers, understand their needs, and demonstrate how CloudTalk's AI business communications solution addresses their challenges.
Key responsibilities include:
- Partner with dynamic sales teams to reach out to and convert inbound leads
- Engage in consultative selling, helping prospects identify tailored solutions
- Educate potential customers on CloudTalk's unique value proposition
- Qualify leads and schedule appointments for the sales team, ensuring seamless handoffs
- Capture, manage, and track lead information using HubSpot CRM, maintaining clean and actionable data
The role is based in Toronto with 4 days in-office at 320 Bay St. You'll be part of a fast-growing SaaS company with a focus on innovation, teamwork, customer focus, and human connection. The company offers unlimited PTO, personalized 1:1 coaching, transparent career progression, equity opportunities, flexible hours, and comprehensive benefits including private health insurance, fitness allowance, and two company offsites per year.
Requirements:
- Prior sales experience and genuine passion for building a career in sales
- Proactive, self-starting attitude with ability to meet or exceed SLAs and KPIs
- Customer-centric mindset with keen understanding of customer needs
- Strong active listening and empathy skills to build trust and rapport
- Resilient and disciplined approach to fast-paced, high-volume environments
- Business fluency in English (required); Spanish is a significant plus
- Ability to thrive under pressure and deliver results efficiently
