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Miter is a fast-growing vertical SaaS company on a mission to modernize construction and field services operations. Founded in 2021, the company has scaled to thousands of customers and tens of millions in ARR, backed by top-tier investors including Bessemer, Coatue, and Battery. Miter rebuilds core HR, finance, and operations systems for construction contractors using AI and embedded payments, helping them build stronger teams, control job costs, and accelerate execution.
As an Inbound Sales Development Representative, you'll be the first point of contact for prospects who express interest in Miter, responding to demo requests, content downloads, and marketing-sourced leads with a target time-to-touch under 15 minutes. You'll conduct qualifying and discovery conversations to surface prospect pain points and connect them to relevant Miter modules, then book qualified meetings (SALs) for Account Executives while managing clean handoffs.
Key responsibilities include running persistent follow-up with leads who no-show or don't self-book, re-engaging across phone, email, and other channels. You'll partner closely with the Marketing team on campaign strategy and lead quality, and own your activity and pipeline metrics in Salesforce. This role offers significant opportunity to shape the inbound playbook as the product evolves, working alongside sales, marketing, and leadership to test new ideas and accelerate revenue growth.
The ideal candidate is highly organized, able to juggle high volumes of inbound leads without dropping anything, and possesses strong written and verbal communication skills. You should be a natural relationship builder who asks sharp questions, stays genuinely curious about prospects, and partners effectively with Account Executives. Prior SDR experience, cold calling, or transferable sales experience is a plus but not required. Above all, you need grit, resilience, strong work ethic, coachability, and a genuine desire to build a long-term career in sales. Miter is committed to SDR growth, with clear paths into senior SDR roles, Account Executive positions, and beyond.
