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Sales Development Representative (Inbound and Outbound)

Simpplr - Redwood City, CA, United States - Hybrid - posted 2026-10-16

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Salary: USD 57,000 - 65,000 / annual

Simpplr is an AI-powered intranet platform that unifies the digital workplace by bringing people, trusted knowledge, apps, and agents into a coherent digital experience. The platform is powered by a proprietary EX Knowledge Graph and serves over 1,000 organizations including AAA, the NHS, Penske, and Moderna. We are seeking a Sales Development Representative to join our growing sales team. In this role, you will be the first line of communication with potential customers, responsible for identifying, engaging, and qualifying both inbound and outbound prospects. You will manage the full sales development lifecycle—from outbound prospecting and cold outreach to inbound lead qualification—and excel at starting new relationships and setting up sales closers for success. Key Responsibilities: - Manage inbound leads with urgency, promptly qualifying and initiating contact with prospective customers - Generate new business opportunities to fuel the sales pipeline through multi-channel outbound prospecting campaigns (cold calling, email, LinkedIn, and other social outreach) - Execute targeted outbound strategies by leveraging intent signals and delivering highly personalized outreach - Evangelize Simpplr both internally and through your inbound and outbound efforts - Achieve monthly quotas of sales accepted opportunities and sales qualified opportunities (Stage 2 & Stage 4) The ideal candidate is a quick learner with strong communication skills, grit, persistence through challenges, and a consistent drive toward winning results. You will showcase our offerings compellingly and help decode prospect pain points through conversation. Requirements: - 6+ months of SDR outbounding experience - Proven track record of quota and KPI attainment - Demonstrated strong verbal and written communication skills, including phone and email proficiency - Strong problem-solving skills to identify prospect pain points - Ability to learn product benefits through formalized instruction and self-discovery - Understanding of customer needs and ability to meet those needs with successful product sales - Excellent time management skills and efficient work habits - Driven individual who thrives on success and winning

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