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Salary: EUR 58,000 - 61,850 / annual
Grafana Labs is seeking a Sales Development Representative based in France to drive new business opportunities and support the company's revenue goals. You will balance reactive and proactive work, responding to inbound inquiries while also outreaching to target accounts to identify expansion opportunities.
In this role, you will help users and prospects navigate their Grafana journey by engaging with them, listening to their needs, and providing appropriate resources and guidance. You will partner with the Sales Team to connect with influential stakeholders in target organizations and build pipeline for the company's revenue goals. This is a fast-paced, demanding role in a high-growth environment where you'll develop valuable, transferable skills to advance your career.
Key responsibilities include:
- Building and maintaining knowledge of Grafana's technology, competitors, the open source ecosystem, and industry trends
- Following up on inbound leads effectively and efficiently
- Using multi-channel outreach (email, social, calling) to proactively engage new leads within target accounts; top performers are confident and effective on the phone
- Using Salesforce and Grafana dashboards for lead and account management and research
- Researching and customizing outreach to target prospects and accounts via email and LinkedIn
- Driving effective discovery conversations to understand user needs and communicate how Grafana can help
- Consistently meeting new business opportunity and pipeline targets
- Collaborating with cross-functional teams (marketing, sales) to win as a team
Grafana Labs is a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, and Sequoia Capital. The company is the force behind Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.
Requirements:
- Fluent in German and English (written and spoken)
- Located in France
- Open to feedback and coaching, always seeking improvement
- Clear and concise written and verbal communication skills
- Excellent organizational skills and ability to prioritize multiple tasks
- Willingness to take on any task with a focus on quality
- Resourceful and proactive in a constantly evolving environment
- Driven by purpose with a team-first attitude
- Ability to research and think strategically to craft thoughtful, value-add messaging
- Confidence driving business conversations on the phone
- Ability to leverage AI as a productivity tool
